The short version

If a delivered service is not what was described on its page, tell us within 14 days and we redo it or refund it in full — your choice. Orders cancelled before work starts are refunded in full, no questions.

Fixed-fee work

Email info@orbitalfour.com with your receipt. If we have not started, you get a full refund the same week. If the work was delivered and falls short of what the page promised, we fix it; if a fix is not possible or not wanted, we refund that order in full, tax included.

Monthly plans

Cancel any time. Future charges stop immediately and the service runs to the end of the period already paid for. If you cancel within seven days of a charge and have not used the service in that period, that charge is refunded in full on request.

How the money returns

Refunds go back to the card you paid with, through Stripe. They usually appear on your statement within five to ten business days, at the speed of your bank.

Posted 14 October 2026.